HMP Lancaster Farms

Switchboard: 01524 563 450

Worried or concerned about a loved one?

Safer Custody Helpline: 01524 563 518

Prisoners’ Families Helpline: SaferCustodyHelpline.LancasterFarms@justice.gov.uk

Visiting

Booking a visit – domestic visits (family and friends):
Booking Line: 01524 563 636

Visits Centre
Visitor Centre: 01524 563 556

More information:
Telephone: Booking Line: 01524 563 450

Address: HMP Lancaster Farms, Stone Row Head, LA1 3QZ

01524 563 450
01524 563 636

www.gov.uk/prison-visits

Visits: Tues, Wed, Sat & Sun 14:00 – 15.00, 15.30—16.30

Refreshments: Hot and cold drinks, sandwiches, snacks, and sweets.

Toilets: Accessible toilet in the Visitor Centre/baby change.

Disabled Facilities: Disabled parking & lift. No accessible toilet in prison

Domestic visitors’ Identification
You will need to bring one of the following forms of identification with you:

  • Passport, including foreign passports, where the photograph is recognisable.
  • HM Forces identity card.
  • Photographic driving license.
  • Benefits book.
  • Senior citizen’s public transport photo pass issued by local authority.
  • Employer’s or student ID card but only if this clearly shows the name of the visitor and the employer or educational establishment, and has a photograph or signature which can be compared with the visitor’s appearance or signature, and if the Foreign Nationals identity card.

If you are unable to produce one of the above, staff may accept.
combinations of two or more of the following:

  • Birth/marriage certificate.
  • Cheque book or credit/debit card (counts as one: do not accept as two);
  • Employer’s pass or ID or student ID card not acceptable under the Young person’s ‘proof of age’ card.
  • Trade union or National Students’ Union membership card.
  • Rent book.
  • Foreign identity or residents’ card (other than EC ID cards acceptable in Expired documents from the list above (satisfactory in other ways);
  • ID card from a recognized prison visitors’ organization (e.g., New Bridge); the name on the card may differ from that on the VO, but provided the visitor has other identification to back up the ID card and provided staff have no reason to doubt their bona fides, then this will form acceptable identification
  • Citizen Card
  • Staff retain discretion to accept any other forms of identification, singly or in combination, that clearly identify the visitor in a satisfactory way