Heathrow IRC

Switchboard: 020 8607 5200

Safer Custody Helpline

If you have any safeguarding concerns for residents in our care, please contact the Safer Community hotline on 020 8607 5303.

Email

Email: HARVisits@mitie.com (to arrange legal visits – for legal professionals only)
Email: HIRCDomesticVisits@mitie.com (to arrange a social visit)
Email: practiceplusgrp.healthcareheathrowirc@nhs.net (to request medical records)

Visiting

Visiting hours are 2pm-9pm every day. Last admission is at 8.30pm.

  • You must book your visit in advance.
  • You must bring the following:
  • photo ID (passport or driving licence)
  • utility bill showing your name and address

As per Home Office requirements, all visitors over the age of 18 must present the following ID prior to entry:

One of the following:

  • A passport (current or if expired within 5 years of expiry date). This can include foreign passports and travel documents recognised by HM Government
  • European Community identity card
  • Photographic driving licence
  • Or two of the following:
  • Birth certificate
  • Marriage certificate
  • Rail or bus pass with photograph
  • Employer’s ID card or NUS student card
  • Young person’s proof of age card
  • Trade union membership card
  • Senior citizen travel pass issued by a local authority
  • Home Office ARC card (asylum support application registration card)
  • Benefits book

More Information

There is a refreshment kiosk in the hall and visitors may bring £10 in change to purchase drinks and snacks.

Please bring a £1 coin to use one of the lockers provided, this will be reimbursed to visitors when they depart the centre.